Frank Upward is perhaps best known for his groundbreaking development and articulation of the records continuum model, which is now taught throughout the world and has been the conceptual basis for many of the national and international standards in recordkeeping, particularly electronic recordkeeping. Much of his work is interdisciplinary, drawing on relationships between sociology, information management, information systems and management and, of course, recordkeeping. As an academic at Monash University for many years, Frank is an experienced and gifted teacher.

Barbara Reed has been active in the recordkeeping education and training field for many years. Formerly a Senior Lecturer at Monash University, Barbara maintains a research role with Monash and is involved in the development of national and international recordkeeping standards.